Ok... at least only 2 people seem to have this problem. That's not bad out of over 300 downloads
Here's a fix for you two to start with:
1. Open the HavenUI.zip file and drag'n'drop Haven.exe to your desktop.
2. Right-click Haven.exe and select "Extract here"
3. Cut'n'paste the "haven" folder from your desktop to Everquest\uifiles.
4. Browse into Everquest\uifiles\haven\data and right-click on "hconfig.vbe", and "Send to\ Desktop (create shortcut)" (hconfig.vbe is the config utility)
That's all you need to do, and hopefully the config utility will work for you althohgh I'm concerned that if the installer didn't the config utility won't either. :\
To help me figure out what went wrong for you two please PM or email me with the following info:
1. If you know how to use regedit please browse to the key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\App Paths\Everquest.exe\" and tell me what's in the "Path" value. (should be something like C:\Program Files\Everquest)
2. What the name of your "uifiles" folder is, as in is it "uifiles" or "Uifiles" or "UIFiles", etc.
3. What operating system you use including any service packs and what version of Internet Explorer you have.
4. Who your ISP is and whether or not you used a download manager/accelerator to get Haven UI.
Thank you in advance!